MESSAGE FROM LOST FEATHER BOUTIQUE
Shipping Update due to COVID-19:
Please understand that our team at Lost Feather are doing our best to get packages shipped out in a timely manner. We are currently working with a small staff. While we do our best to prevent delays, unfortunately they may happen due to COVID-19. We thank you for your understanding and patience. We appreciate you more than ever for choosing to shop and support our small business!
On behalf of Lost Feather Boutique, our hearts go out to everyone impacted by COVID-19. Lost Feather's top and utmost priority is the safety of our community- including our customers, staff, and suppliers. We believe it is critical to do our part to help reduce the transmission of COVID-19. Listed below are some of the actions we are taking to reduce the exposure of COVID-19.
- We are diligently following the guidance and practices from the Centers for Disease Control and Prevention (CDC).
- Due to the impact of COVID-19, there might be delays in order processing and shipping. Please refer to our Shipping & Handling page to get a more precise timeframe of when orders are expected to ship.
- Please note, we are working diligently to ensure that the products you love are available and delivered in the safest way possible.
- We have increased our daily cleaning routines, including more frequent hand washing, use of sanitizer, and cleaning equipment.
- Our customer care team is available to answer any questions, as well as work with you on the best delivery option that suits your needs. If you would like more information on the many precautions we’re taking to protect your health and safety, please don't hesitate to reach out to our Customer Care team.
Your health and safety is our top priority and at the heart of every decision we make. We understand the concerns and uncertainty we are all facing around COVID-19. However, on behalf of Lost Feather, we would like to thank you for your continued support during these difficult times. Without your continued support, Lost Feather wouldn’t be here today. So from the bottom of our hearts, Thank you.
- Heather and the Lost Feather Team
If you have any questions, please feel free to contact our customer care team at firstname.lastname@example.org